Belavia Belarusian Airlines

 

 

Special services requests

On flights, carried out by B2

SSR Applied procedures (В2)
Special food service On request.

The following types of special food service are available: CHML, VGML for business-class passengers.

AVIH On request.

Only cats, dogs and others small homoithermic animals are accepted for carriage. Pregnant animals and animals under the age of 3 months are not accepted. Only in special cages/ containers. Only one animal can be transported in one container. The weight of animal and container sizes should be designated. A license for export/transit/import of departure/transit/destination country is necessary. The veterinary and vaccination certificates are necessary. It is not included in the free baggage transportation norm and paid per each kilo of weight, including the weight of container and pet food, despite the rest of baggage and its quantity.

BIKE On request.

Types of bikes allowed for transportation:

  • bikes up to 32 kg in size (bike without a motor, kids bike);
  • tandem bike up to 32 kg in size.

The weight and the size of a bike should be designated. 1(one) set of bike equipment up to 32 kg in size can be transported without extra charge, if total weight of it and a baggage not exceeds the free baggage transportation norm in the relevant service class.

If total weight of baggage (the weight of bike equipment + the weight of a baggage) exceeds the free baggage transportation norm in the relevant service class, the charge for each exceeded kilo is paid, according to the rates and depending on the transportation route. The bike equipment over one set is not included in the free baggage transportation norm and is paid extra per each, according to the rates and depending on the transportation route.

BLND On request.

The carrier can ask for the presence of attendant.

A transported assistance dog should be requested as SEEING EYE DOG.

The veterinary/ vaccination certificates as well as certificate of training are necessary.

A seeing eye dog should be on a lead and wear a muzzle. The transportation of service seeing eye dogs is carried out for free.

BSCT Not applied. Accepted for the transportation in the baggage section only.
BULK On request, with the designation of weight and size of baggage.

The following type of baggage can be referred to oversize baggage:

  • the packaged dimensions of which exceed 50х50х100 cm;
  • musical instruments, the sizes of which in the amount of three measures exceed 115 cm;
  • audio and video equipment;
  • small in size things of household appliances, TV sets, refrigerators.

Not included in the free baggage and hand luggage transportation norm and pays separately, according to the fixed by the carrier norms and rates, despite a baggage and its quantity.

CBBG On request, with the designation of weight and size.

Not included in the free baggage transportation norm and pays in amount of a cost of additional passenger seat (in amount of a standard passenger rate of relevant class, which functions for route sectors, without charging of tariffs and fees).

CKIN By means of information
COUR Not applied
DEAF On request

The carrier can ask for the presence of attendant.

A transported assistance dog should be requested as SEEING EYE DOG.

The veterinary/ vaccination certificates as well as certificate of training are necessary.

A seeing eye dog should be on a lead and wear a muzzle.

The transportation of service seeing eye dogs is carried out for free.

DEPA Only on request, with provided information about a passenger (a reason, if known, a nationality, a direction, special requirements and so on).

Accepted only for transportation, accompanied by not less than two government officials. The booking is provided for flights of the Partner-operator only.

DEPU Only on request, with provided information about a passenger (a reason, if known, a nationality, a direction, special requirements and so on).

The booking is provided for flights of the Partner-operator only.

EXST On request.

For flights of the Partner-operator only.

The charge is collected in amount of 100% from applied rate for adults, on route sectors, without charging of tariffs and fees.

The free baggage transportation norm is not applied for a ticket confirmed for additional seat.

FRAG On request, with the designation of a number of seats, weight and baggage size.

Not applied to the free baggage and hand luggage transportation norm and pays separately, according to the fixed by the carrier norms and rates, despite an additional baggage and its quantity.

A package of fragile items transported in a BC passenger seat should follow the norms:

  • a package should be made of durable and rigid material;
  • there should be an insulating material between an over pack and an item;
  • a package material should provide the safety of an over pack from tears and incisions, if an item in a package breaks;
  • if there are some items transported in one package, each item should be wrapped in insulating material and then placed in a safe package.
FQTR Not applied
FQTS Not applied
FQTU Not applied
FQTV By means of information
INFT By means of information

INFT – a child up to 2 years.

Paid in amount of 10% from the rate of ticket for adult.

Accepted for the transportation accompanied by an adult passenger only.

Infants up to 7 days from the date of birth are accepter for the transportation only with the medical report on the possibility of the transportation of an infant by air.

It is allowed to transport no more than 2 infants, if accompanied by one adult passenger.

A separate seat isn’t provided for a baby up to 2 years. While transporting two INF by one adult passenger, the second infant is accepted for the transportation with a ticket confirmed, according to the fixed discount for children from 2 to 12 years and providing a separate seat for him.

LANG Not applied
MAAS Not applied
MEDA On request.

For flights of the Partner-operator only.

A medical certificate of health condition together with an indicator of a diagnosis, special requirements and recommendations should be provided.

If necessary – with attendant.

NSSA Not applied
NSSB Not applied
NSST Not applied
NSSW Not applied
OTHS Booking information, for which SSR codes are not provided.

By means of information

OXYG Not applied
PCTC By means of information
PETC On request.

Only small pets (dogs, cats and others small homoithermic animals), as well as service seeing eye dogs attended blind or deaf passengers are accepted for transportation. Pregnant animals and animals under the age of 3 months are not accepted. Only in special cages/ containers. The weight of animal with a cage (container) and pet food shouldn’t exceed 5 kl. The size of a cage (container) shouldn’t exceed 50x40x20 cm. Only one pet can be transported in a one container. The weight of an animal and the size of container should be specified. A license for export/transit/import of departure/transit/destination country is necessary. The veterinary and vaccination certificates are necessary. It is not included in the free baggage transportation norm (except service seeing eye dogs, which attended blind and deaf passengers) and paid per each kilo of weight, including the weight of container and pet food, despite the rest of baggage and its quantity.

BLND/DEAF, a seeing eye dog should be on a lead and wear a muzzle.

Pregnant women Requested as MEDA, where registered, that it is a pregnant woman (PREGNANT WOMAN).

The passenger should have a medical report for an allowing to travel by air transport, which must be completed and signed by a doctor, not earlier than one month prior to transportation.

Gestation age shouldn’t exceed 36 weeks on the day of transportation.

If the birth of more than one child is expected, the gestation age shouldn’t exceed 32 weeks.

If the pregnancy is over 36 weeks or in case of any health problems, a written allowance of an attending medical doctor for the air transportation is always needed.

It is recommended, that such women should be accompanied by a doctor or other medical professional during the flight.

RQST Not applied
SPEQ On request.

Dimensions, size, weight and type of equipment should de indicated.

Types of equipment, that can be transported:

  • sport bicycle up to 32 kg in size;
  • equipment for golf up to 32 kg in size (1 case for golf, brassies, balls, shoes for golf);
  • skiing gear up to 32 kg in size and up to 210 cm in length (1 pair of skis, 1 pair of ski poles, 1 pair of ski shoes);
  • water skies up to 32 kg in size and up to 210 cm in length (1 pair of water or slalom water skis);
  • equipment for archery up to 32 kg in size (1 set of arrows and bow in protective container);
  • equipment for snowboarding up to 32 kg in size and up to 210 cm in length (1 snowboard, 1 pair of shoes);
  • fishing tackle up to 32 kg in size and up to 210 cm in length (2 fishing rods, a bag or a box, 1 pair of shoes for fishing, a net)
  • equipment for hockey up to 32 kg in size (1 hockey bag, a bandies, 1 pair of skates, 1 set of protective covers for the body, 1 helmet);
  • equipment for ping up to 32 kg in size (1 mask for ping, 1 snorkel, paddles, a snorkeling vest, a regulator, an empty oxygen bottle, a flashlight);
  • equipment for tennis, squash and badminton up to 32 kg in size (2 rackets and a set of balls in a package for tennis, squash and badminton);
  • a rubber boat up to 32 kg in size (1 rubber boat, 1 pair of paddles);
  • a surfing board up to 2 m in length and up to 32 kg in size (1 surfing board up to 2 m in length);

All equipment should be sheathed / packed.

1 (one) set of sport equipment can be transported without extra charge, if total weight of it and the rest of a baggage is not exceed the free baggage transportation norm in a relevant class of service.

If total weight of baggage (weight of sport equipment + weight of the rest of a baggage) exceeds the free baggage transportation norm in a relevant class of service, the extra charge is collected per each kilo of excess according to the rates and depending on a route of the transportation.

A sport equipment over one set is not included in the free baggage transportation norm and pays extra per each kilo according to the rates and depending on a route of the transportation.

STCR On request, not later than 72 hours before departure.

For flights of the Partner-operator only.

A medical certificate of health condition together with an indicator of a diagnosis, special requirements and recommendations should be provided.

Only with attendant.

Only one patient on a stretcher for the same flight.

The charge is collected in a 3 times amount according to published standard annual IATA rate of OW economy class.

The STCR transportation is available for ВС В737-300/500 only.

TKNC Not applied
TKNM Not applied
TWOV Not applied
UMNR On request.

For flights of the Partner-operator only.

Unaccompanied minors aged 5-12 years.

The transportation of UM aged 5-12 years is paid in an amount of 100% from the rate for an adult plus a fee for a service: RT – 100 EUR, OW – 50 EUR.

A confirmed booking is needed for all segments of a direction.

Unaccompanied minors should have in their possession personal pax traffic documents, which needed in the country of departure/ transfer/ destination.

Application/declaration signed by parents are necessary.

Physically or mentally disabled minors are not accepted for a transportation as UMNR.

Maximum number of UM for 1 flight:

  • CRJ-100/200 – max. 2 UM
  • E-175 – max. 3 UM
  • E-195, B737-300/500/800 – max. 5UM
WCHC On request.

For flights of the Partner-operator only.

A medical certificate of health condition together with an indicator of a diagnosis, special requirements and recommendations should be provided.

A wheelchair should be transported in the baggage section.

The transportation of a wheelchair is free of charge.

WCHR On request.

For flights of the Partner-operator only.

A medical certificate of health condition together with an indicator of a diagnosis, special requirements and recommendations should be provided.

A wheelchair should be transported in the baggage section.

The transportation of a wheelchair is free of charge.

WCHS On request.

For flights of the Partner-operator only.

A medical certificate of health condition together with an indicator of a diagnosis, special requirements and recommendations should be provided.

A wheelchair should be transported in the baggage section.

The transportation of a wheelchair is free of charge.

WCOB Not applied
WCBD Not applied
WCBW Not applied
WCMP Not applied
WEAP On request.

For flights of the Partner-operator only.

The type of transported weapon, its weight, sizes and an ammunition package as well as quantity of bullets in a package, size and weight of a package are indicated.

A license for a transportation of weapon and a license for export/transit/import of departure/transit/destination countries are necessary.

Sport/slug/ guns and equipment (except explosive or chemical shells) should be safely covered/ packed in boxes/ stacked (equipment should be packed separately).

Maximum gross weight of equipment for one passenger should be no more than 5 kg and shouldn’t be attached to more than one passenger, and combined in one or more packets.

Not included in the free baggage transportation norm and pays separately per each kilo of actual weight, including weight of package and according to the fixed by the carrier rates, despite the rest of a baggage and its quantity.

XBAG On request, with weight and size of baggage determination.

Reimbursable.

Conception of weight: the charge is paid in an amount of a cost for 1 kg of extra baggage depending on a route.

 

Information Office

106 (Only for the Republic of Belarus)
+375 17 220 25 55

support@belavia.by

Belavia Belarusian Airlines Special Assistance

Belavia Belarusian Airlines Special Assistance
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