Acceptance for Carriage of unaccompanied children, incapacitated persons, pregnant women, persons with illness, or other people requiring special assistance getting to or from the aircraft is subject to prior arrangement with AVIES.
For service request, please inform AVIES or your travel agent when making the booking or in case of online booking, enter the request into special request field.
Service is free of charge.
Children 5-11 years may travel without a parent or guardian in accordance with the regulations for unaccompanied minors. Download the form and fill in your information before you arrive at the airport to facilitate the check-in process.
The child must be accompanied by the parent/guardian at all times at airport’s land side. The parent/guardian must contact check-in and hand over the pre-filled form to the check-in staff. AVIES representative at the airport will then complete the required documents. This form is a legal document and serves as a written assurance signed by the child’s parent/guardian. Without a valid document, AVIES may under no circumstances allow the child to board the aircraft. Upon arrival, the receiving parent/guardian must present a valid identification to the airport staff. Parents/guardians for unaccompanied minors must be at least 18 years of age. Children below 5 years of age must be accompanied by a parent or guardian during the entire journey and are not eligible to travel as unaccompanied minors.
Check-in for unaccompanied minors should be conducted well in advance before scheduled departure time. We recommend that arrival at check-in is not later than 35 minutes before departure in Pajala, Sveg, Mora, Torsby, Hagfors, Kärdla and 45 minutes before departure in Luleå, Arlanda, Tallinn and Kuressaare. Note: the parent/guardian must remain at the airport until the plane has departed and the take-off has been confirmed with airport staff.
Children older than 12 years of age are allowed to travel without special documentations. However, a child is not eligible to act as travel company for younger children until he/she has reached the age of 16. Passengers between 13 and 15 years of age may travel as unaccompanied children if the parent/guardian so wishes; the same documentation should then be completed as for unaccompanied minors. AVIES has a limit of two unaccompanied minors we are able to accept on each flight.
Pregnant passengers are allowed to travel with AVIES until 4 weeks before estimated delivery date. Pregnant passengers may travel until 2 weeks before estimated delivery date if a medical certificate can be presented at check-in. It is the traveler’s responsibility to show relevant documents (without request) concerning their pregnancy to AVIES personnel or representative.
Travel is not permitted on AVIES with less than 2 weeks before estimated delivery date.
PET IN CABIN
AVIES allows dogs and cats on board Estonian and Swedish domestic flights (no other animal is accepted). Animals in the cabin must be kept in a fully breathable cage or travel bag when on-board and cannot weigh more than 8 kg, cage included. The cage/bag shall be placed under the seat in front of the passenger traveling with the animal. The cage/bag must not exceed the measures 40x35x20 cm. The passenger must himself provide cage or bag.
We can accept only one animal per flight.
Please contact Avies callcenter via e-mail
Callcenter is answering to e-mails only.
Working hours are MON-FRI 09:00 – 16:00
Flights in Sweden:
Flights in Estonia: